Shipping policy

 

Shipping Policy

 

Thank you for visiting and shopping at POST2U Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Update this section if your processing time exceeds 2-3 business days.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method

Estimated delivery time

Shipment cost

Auckland Region

2-3 business days

 $6

North Island

2-3 business days

$9

South Island

3-5 business days

$15

 

  • Overnight delivery is only available for orders with delivery addresses within the Auckland region.
  • + $3.00 • Signature required
  • Special offer products may not be eligible for the $75 free shipping promotion.

 

Delivery delays can occasionally occur.

 

Update this section based on carriers you support.

 

Shipment to physical addresses

 

POST2U ships to addresses within the New Zealand

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

POST2U use NZPOST as third party logistics provider

Please refer to the terms & condition :

https://www.nzpost.co.nz/about-us/who-we-are/terms-of-business/standard-terms-conditions-products-services

International Shipping Policy

Customs, Duties and Taxes

 

POST2U is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

https://www.nzpost.co.nz/personal/sending-internationally/parcels

Damages

 

POST2U is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

https://support.nzpost.co.nz/app/answers/detail/a_id/3087/~/my-parcel-is-damaged

Please save all packaging materials and damaged goods before filing a claim.